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Prospect Satisfaction Index (PSI)

Select year:

Year
: 2012
By
: Pied Piper
PDF Report
Region
: USA
Ranking Type
: positive


Annual U.S. auto industry benchmarking study measures how each brand's dealerships treat car shoppers. The independent study sent over 3,000 hired anonymous "mystery shoppers" into auto dealerships nationwide, then used the patent-pending PSI process to compile the results into an accurate measurement of how each brand's dealerships treat car shoppers.

 
Name
Score
()
Last
SyncForce Customer
2
108
4
4
108
3
5
107
2
7
106
-
8
106
14
9
106
8
10
106
9
11
106
20
12
105
11
13
105
12
14
105
25
15
105
-
16
105
21
17
105
22
18
105
23
20
104
13
21
104
-
22
104
24
24
104
17
25
104
-