Home | Brand Rankings | Category | Latest Brand Ranking's RSS Feed!RSS |
|
|
|

Customer Service Index Ranking Mass Market Brands

Select year:

Year
: 2011
By
: J.D. Power and Associates
Website
PDF Report
Region
: USA
Ranking Type
: positive


Satisfaction ranking among vehicle owners who visit a service department for maintenance or repair work. Five measures are examined to determine overall customer satisfaction with dealer service: service quality, service initiation, service advisor, service facility and vehicle pick-up.

 
Name
Score
(1:1000)
Last
SyncForce Customer
1
805
5
2
803
7
3
799
3
6
783
10
7
783
-
9
773
9
10
765
12
11
754
16
12
750
22
13
749
14
14
744
18
15
743
19
16
737
15
17
735
17
18
733
-
19
731
20
20
728
21
21
724
23
22



-
23



-
24



-
25



-